AnuprintThis Refund Policy explains how refunds work on Anuprint.
Failed service requests
- If a service request fails or no result is generated, the amount charged for that request is refunded to your Anuprint wallet automatically.
- For requests that are processed later (pending), the amount is refunded to the wallet if the request finally fails.
- Successful requests are not refundable, because the service has already been delivered.
Refund of wallet balance
- You can request a refund of your unused wallet balance.
- The refund is sent to the same payment mode that was used to add money (the same UPI ID / bank account).
- The maximum refund is the balance available in your wallet at the time of the request. Amounts already used for services cannot be refunded.
- Bonus, cashback, referral or free credits are not refundable.
- Approved refunds are usually processed within 5–7 working days. The time to reflect in your account depends on your bank.
Wrong or duplicate payment
If money was deducted from your bank but not added to your wallet, contact us with the transaction reference / UTR. After verification the amount is added to your wallet or refunded to the same payment mode.
How to request a refund
Contact support with your registered mobile number and the transaction or request details using the details below.
- WhatsApp: +447367072643
- Support hours: 10 AM - 8 PM